We are here to assist you!

Midlands Truck & Van is the approved Mercedes-Benz commercial vehicle dealership representing the West Midlands & Shropshire areas. We are proud to offer New Van & New Truck Sales, Used Van & Used Truck sales and Aftersales solutions including 24hr servicing and parts availability. We are located in Birmingham, Coventry & Wolverhampton.

As an authorised Mercedes-Benz dealership, we have the facility to offer all products and solutions available within the Mercedes-Benz commercial vehicle range, with highly skilled, trained and qualified professionals working for our organisation, we will be happy to help you with any queries that you may have and assist you as quickly and as efficiently as possible.

Although we strive to offer a first-class customer experience through our staff we do recognise and will act when issues arise, we would like to have a long lasting relationship with our customers by dealing with issues head on.

 This form gives you the opportunity to clearly state your issue and will ensure the right details are provided for us to investigate and ensures the complaint is directed to all the correct people, including Directors.

Your issue will be picked up within 24 hours of submission Monday to Friday. You will receive a call/email to state we are handling your complaint followed by a call/email from the relevant line manager to discuss your issue further.

Complaint Form