In many cases the fake part looks little different from the genuine article, and the price is not a safe criterion to judge it by, either. However, you can be careful whom you get the spare parts from.
• For Mercedes-Benz genuine parts, trust your authorised Mercedes-Benz dealer or service partner.
• Be cautious about questionable products or dubious offers. Counterfeit products are often offered on the internet.
• Obvious and aggressively advertised bargain offers can often be a sign of counterfeiting. Report cases of plagiarism to the Brand Protection Team at Mercedes-Benz AG. This way you will be helping us to systematically combat product counterfeiting and guarantee safety for yourself and all other customers.
If you become aware of counterfeit products, please send a message to dialog@mercedes-benz.com stating "Brand protection" as the subject.
How you can help
Perhaps you have already come across suspicious products? Then send an e-mail to brandprotection@mercedes-benz.com.
Thank you very much for you cooperation.