What is a Mercedes-Benz ServiceCare plan?

A ServiceCare plan helps you plan ahead. It tells you when routine services are due and how much you can expect to pay. We can then tailor the plan to the needs of your business.


We keep your business moving.

Maintenance, wear-and-tear replacements and unexpected technical issues can all make financial planning complicated. If payment timings and responsibilities are unclear, your vehicle may be off the road longer than necessary. With Mercedes-Benz ServiceCare, we take that worry off your hands. Because whatever happens, you and your business stay mobile – with your van available when you need it.
 

Mercedes-Benz ServiceCare brings you:

Reliability with your vehicles maintained to optimum efficiency.
Visibility with fixed rates you know in advance.
Flexibility with packages tailored to your business needs.
Certainty with guarantees for up to 30 years with Mercedes-Benz Mobilovan

Your benefits:

Optimally maintained vehicles for
reliable mobility


With Mercedes-Benz MobiloVan
mobility guarantee for up to 30 years*


 

Fixed, calcualted rates for
long-term planning reliability


 

Individual terms and service scopes for
maximum flexibility

*The current version of Mercedes-Benz MobiloVan is valid for the Sprinter, Vito and Citan models. MobiloVan initially applies to all vehicles first registered from 1 October 2012 for 3 years without service requirements and the technical breakdown and Minor mishaps breakdown cover is then renewed from service to service at an Mercedes-Benz Authorised Repairer for up to 30 years.

Discover the right Mercedes-Benz Service Plan for you needs:

Mercedes-Benz ServiceCare Maintenance

Regular inspections of key components and systems help ensure your van stays operational. This type of maintenance reduces unnecessary repair costs, keeps downtime to a minimum and helps your business long term.

Mercedes-Benz ServiceCare Complete

This covers replacement of wear and tear parts and regular maintenance work (as per the service booklet and manufacturer specifications) in fixed monthly installments. It includes an extended warranty and adds a range of wear-related repairs which you can tailor to your own business needs.

 

Mercedes-Benz Service Plans for electric vans.

Mercedes-Benz ServiceCare eMaintenance.

Regular inspections of key components and systems help ensure your van stays operational. This type of maintenance reduces unnecessary repair costs, keeps downtime to a minimum and helps your business long term.

Mercedes-Benz ServiceCare eComplete. The plan that leaves nothing to chance: Mercedes-Benz ServiceCare eComplete covers workshop work in fixed monthly instalments, including repairs for wear and tear. This means your electric van is available on schedule – with full cost control.

Integrated maintenance package: peace of mind on the road.

This package is already included in the purchase price of your electric van and covers the costs of work*at your local Mercedes-Benz Authorised Repairer.

If you are interested in learning more, explore our electric van servicing page.

*As per service booklet and manufacturer’s specifications.


For the eSprinter

Mercedes-Benz ServiceCare eMaintenance.
Regular inspections of key components and systems help ensure your van stays operational. This type of maintenance reduces unnecessary repair costs, keeps downtime to a minimum and helps your business long term.

 

Mercedes-Benz ServiceCare eComplete*

This package covers workshop work in fixed monthly instalments, including wear and tear repairs. In addition, eComplete offers the option to take up battery capacity warranty for a maximum of 8 years / 100,000 miles / 300,000 km.
 

Integrated maintenance package: peace of mind on the road with your eSprinter, model year 2024*
This package is already included in the purchase price of your electric van and covers the costs of work** at your local Mercedes-Benz Authorised Repairer.
 
*Only applies to the eSprinter, model year 2024, with the battery sizes E7V high-voltage battery (56 kWh), E8V high-voltage battery (81 kWh), E9V high-voltage battery (113 kWh).
 
**As per service booklet and manufacturer’s specifications.

Mercedes-Benz ServiceCare additional options.

With these paid additional options, you can tailor our services precisely to your needs. These include, for example, our pick-up and delivery service and a courtesy vehicle while your van is being maintained or repaired.

Included with your service plan.

  • Mercedes-Benz MobiloVan*

included with:
Complete | eComplete
Maintenance | eMaintenance 

  • Refilling engine oil
    Included with:
    Complete

 

*The current version of Mercedes-Benz MobiloVan is valid for the Sprinter, Vito and Citan models. MobiloVan initially applies to all vehicles first registered from 1 October 2012 for 3 years without service requirements and the technical breakdown and Minor mishaps breakdown cover is then renewed from service to service at a Mercedes-Benz Authorised Repairer for up to 30 years.

Add the following to your plan ( extra charges apply).

  • Pick-up and delivery
    can be purchased with:
    Complete | eComplete 
    Maintenance | eMaintenance
  • Replacement vehicle
    can be purchased with:
    Complete | eComplete 
    Maintenance | eMaintenance
  • Tachograph test
    can be purchased with:
    Complete | eComplete
  • Main inspection
    can be purchased with:
    Complete | eComplete

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