The right part for you van.

The extensive Mercedes-Benz parts portfolio for vans offers a suitable solution for every vehicle and every budget.

Genuine Parts

Mercedes-Benz genuine parts embody our entire know-how as a vehicle manufacturer: they are specially developed and intensively tested for Mercedes-Benz vehicles and their components. After all, each van is made up of thousands of Mercedes-Benz genuine parts precisely attuned to one another. This means that they ensure an optimum interplay of all components with the vehicle.

In comprehensive tests in real driving conditions, the genuine parts have to put their reliability and quality to the test – under extreme conditions as well. Only once the strict Mercedes-Benz requirements are met are the parts are approved for sale.

Mercedes-Benz genuine parts are the first choice in terms of the driving characteristics, comfort and value retention of your vehicle – they offer optimum functionality, durability and resilience.

Genuine Remanufactured Parts

The Mercedes-Benz genuine remanufactured parts range offers a wide choice of replacement parts for all the most popular classes of vehicle - from the starter motor and steering through to the engine and electric drive systems. Each part goes through a meticulous process of remanufacturing, inspection and testingin accordance with stringent Mercedes-Benz standards, The outcome is genuine remanufactured parts at a beneficial price, with the quality of a new part.

The benefits to you at a glance:

  • Quality of a new part according to Mercedes-Benz quality standards
  • Attractive price-performance ratio due to reprocessing
  • Genuine-parts warranty of 24 months
  • Reliable availability and short replacement times
  • Sustainable thanks to saving of resources, energy and CO2emissions


We give parts a second chance – and a 24-month warranty.

The Mercedes-Benz Used Parts Centre has been disassembling Mercedes-Benz and smart vehicles for many years in order to offer functional parts as used parts after they undergo stringent screening. With a large selection of constantly available parts, from aluminium rims to trim strips, high quality is guaranteed at attractive prices.

For older vehicles in particular, these parts offer a cost-effective and reliable repair solution, supported by a 24-month warranty when installed by a specialist workshop. The reuse of parts also conserves natural resources while maintaining a high level of quality assurance.

The benefits at a glance:


Precise fit


tailor-made for Mercedes-Benz vehicles


Optimum safety


thanks to comprehensively tested Mercedes-Benz genuine parts quality


Maximum vehicle availability


through high reliability and durability

Optimum protection against wear


thanks to robust materials

Avoidance of long waiting times


thanks to fast, specialised and standardised fitting

Economic efficiency


and long-term value retention of the vehicles

Mercedes-Benz B2B Connect.

Everything on one centralised online platform.

Our central online platform allows you to enjoy rapid and easy access to everything which you need in your daily workshop operations. Via Mercedes-Benz B2B Connect you have access to the entire range of Mercedes-Benz Genuine parts, chemical products & care products, Mercedes Genuine tyres and Mercedes-Benz special tools.

Search online via Mercedes-Benz B2B Connect, place orders quickly and easily around the clock and benefit from comprehensive technical repair and maintenance information as well as targeted diagnostic solutions.

Take advantage of the benefits of Mercedes-Benz B2B Connect for your workshop now.

The benefits to you at a glance:

  • 24/7 research and ordering of Mercedes-Benz genuine parts, Mercedes-Benz special tools
  • Access to extensive technical repair and maintenance information
  • Targeted diagnostic solutions with XENTRY diagnostic systems and XENTRY Pass Thru EU

Mercedes-Benz genuine parts at partslink24.

The multi-brand online parts trading platform partslink24 is your "One-stop Shop" for genuine parts. More than 48,000 customers worldwide use partslink24, where they have access to over 8 million genuine replacement parts from various automobile brands.

Since July 2016 the electronic parts catalogues for Mercedes-Benz passenger cars, vans, trucks and Unimog as well as smart have been listed at partslink24. Benefit as a business customer from the possibility to order Mercedes-Benz genuine parts round the clock and on individual terms. The genuine parts are distributed conveniently via the Mercedes-Benz dealer network.

The benefits to you at a glance:

  • Access to the complete Mercedes-Benz parts catalogue including unique parts identification through the chassis number search function
  • Easy dealer selection and information on parts availability and delivery costs
  • Possibility of ordering online 24 hours a day
  • Overview of all orders placed for better order planning
  • Attractive sales and discount promotions
  • Work quickly and effectively within an easy-to-understand and convenient system
     

The one-stop shopping solution: sought, found, ordered.
Partslink24 provides you with access to the entire range of genuine parts, genuine remanufactured parts and genuine accessories from Mercedes-Benz. The intuitive user interface and uniform presentation of the catalogue data guarantee an uncomplicated, fast search for parts. This not only allows you to save time, but to carry out your work process in just one simple step.

Mercedes-Benz genuine parts vs non-genuine parts.

For us, your safety is our top priority. That is why Mercedes-Benz AG takes systematic action against product counterfeiting. Because, unlike counterfeit watches or luxury handbags, fake spare parts endanger more than just the brand owner's reputation, but the safety of customers as well.

At first sight, genuine and counterfeit replacement parts often look virtually identical. Thus a counterfeit replacement part can sometimes hardly be told apart from a Mercedes-Benz genuine part – and yet it can be extremely dangerous. Because it's what is different about them that could have serious consequences for your safety. This becomes clear in detailed product tests that Mercedes-Benz regularly carries out with various counterfeit products. The results are shocking. Which is why a Mercedes-Benz team operating worldwide takes action against product piracy and tracks down imitations.

A few simple criteria when purchasing can help consumers to avoid falling for counterfeit products. This starts with the careful examination of offers that appear conspicuous in everyday (online) life. 

Typical alarm signals for counterfeit products are:

·  a significantly lower price

·  noticeable problems with product quality

·  sales via dubious (online) sources. 

In some cases, it is immediately recognisable from the product images or the product names that these products cannot be genuine – for example if Mercedes-Benz does not even manufacture these products itself. However, many of the offers cannot be visually distinguished from the genuine article by laypeople.

Counterfeit products harbour a number of risks. In order to maximise profits, counterfeiters often use inferior materials in the manufacture of their products. This can lead to quality defects and, in the worst case, to personal injury or death of road users. In most cases, the counterfeits are produced in hidden production facilities that are not officially authorised, where neither labour and environmental protection regulations nor human rights are observed. For our company, all of this can lead to considerable loss of revenue, reputational damage and unjustified claims for damages or warranty claims.

The counterfeiting business is now backed by a gigantic criminal industry that causes major economic damage: the counterfeiters pay no taxes, pay no attention to working conditions and endanger jobs with the manufacturers of genuine parts.

In many cases the fake part looks little different from the genuine article, and the price is not a safe criterion to judge it by, either. However, you can be careful whom you get the spare parts from.

• For Mercedes-Benz genuine parts, trust your authorised Mercedes-Benz dealer or service partner.

• Be cautious about questionable products or dubious offers. Counterfeit products are often offered on the internet.

• Obvious and aggressively advertised bargain offers can often be a sign of counterfeiting. Report cases of plagiarism to the Brand Protection Team at Mercedes-Benz AG. This way you will be helping us to systematically combat product counterfeiting and guarantee safety for yourself and all other customers.

If you become aware of counterfeit products, please send a message to dialog@mercedes-benz.com stating "Brand protection" as the subject.

How you can help

Perhaps you have already come across suspicious products? Then send an e-mail to brandprotection@mercedes-benz.com.

Thank you very much for you cooperation.

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