Quality Policy Statement

Midlands Truck & Van Limited are the approved Mercedes-Benz commercial vehicle dealership representing the West Midlands, Northamptonshire, Lincolnshire, Cambridgeshire, Buckinghamshire, and Bedfordshire areas.

We are proud to offer New Van & New Truck Sales, Used Van & Used Truck sales and Aftersales solutions including 24hr servicing and parts availability. We are located at Birmingham, Boston, Coventry, Dunstable, Milton Keynes, Peterborough, Wellingborough, and Wolverhampton.

As a company we are committed to providing a first-class customer experience via the promotion of continuous improvement throughout our company and by setting and reviewing companywide objectives, whilst satisfying all applicable requirements.

To achieve this management will ensure that all staff are fully trained and competent, operating against approved processes within the Company’s Integrated Management System; and at all times “live” by our Company values:

• Understanding
  
• Commitment
• Honesty
• Trust

 

Approved By:
Michael Carolan
Managing Director
October 2026 (Issue 1.4)