Quality Policy Statement

Midlands Truck & Van are the approved Mercedes-Benz commercial vehicle dealership representing the West Midlands & Shropshire areas. We are proud to offer the New Van & New Truck Sales, Used Van & Used Truck sales and Aftersales solutions including 24 hr servicing and parts availability. We are located at Birmingham, Coventry & Wolverhampton.

As a company we are committed to providing a first-class customer experience via the promotion of continual improvement throughout our company and by setting and reviewing company wide objectives, whilst satisfying all applicable requirements.

To achieve this, management will ensure that all staff are fully trained and competent, operating against approved processes within the Company’s Quality Management System,; and at all times ‘live’ by our company values:

  • Understanding
  • Commitment
  • Honesty
  • Trust
Quality Policy Statement