We know that downtime is not an option for you because every hour off the road costs you time and money.
Our authorised workshops work around your business hours to limit your downtime to an absolute minimum and with Service24 from Mercedes-Benz, we can offer you exceptional support to service and maintain your vans and keep your business moving.
Don’t settle for anything less, demand more.
Demand more and keep your Mercedes-Benz van every bit Mercedes-Benz with our Pay As You Go servicing, MOT and repairs. Bring your vans in whenever you need to and receive unrivalled service from highly-trained technicians.
Whether you prefer to spread the cost monthly, or choose a unique package for your business, our Authorised Repairer network will work with you to keep your business moving 24/7.
If you drive a Mercedes-Benz electric van, you’ll receive all the benefits of Service24 for diesel vans, plus the expertise of our electric specialists and a range of added value features.
Your customers demand more of you, so we expect you to demand more of us.
That’s why our Authorised workshops stay open longer to service, MOT and maintain your vans. With specialist technicians providing expert service to keep your business moving.
The driver will automatically get an ASSYST message – shown on the dashboard instrument panel as a spanner symbol – one month or 1,864 miles (3,000km) in advance of the next service. Below the symbol will be a mileage countdown indicating when the service is due and whether it’s an A (minor) or B (major) service. This enables you to plan the workshop time around your business and minimise any downtime.
As a general guide, the service intervals for each of our current production vehicles are as follows:
| NEW CITAN (2023 ONWARDS) | Diesel Citan (2013 - 2019) | Diesel Vito |
Diesel Sprinter RWD |
Diesel sprinter fwd |
electric evito |
Electric esprinter |
electric ecitan |
|---|---|---|---|---|---|---|---|
| Up to 18.000 Miles or 2 Years | Up to 18,000 Miles or 2 Years | Up to 24,000 Miles or 2 Years | Up to 37,500 Miles or 2 Years | Up to 24,000 Miles or 2 Years | FIXED INTERVALS - Every 24,000 Miles or 1 Year, whichever occurs first | FIXED INTERVALS - Every 24,000 Miles or 1 Year, whichever occurs first | FIXED INTERVALS - Every 24,000 Miles or 1 Year, whicheveroccurs first |
Our highly specialised personnel ensure the safety, reliability and value retention of your van.
With Mercedes-Benz ServiceCare you are always in optimum control of the costs for maintenance, repairs or wear parts.
We can repair any minor or major issues with your van both quickly and cost-effectively.
Benefit from the quick availability of service and Mercedes-Benz genuine parts.
Every individual Mercedes-Benz genuine part offers you comprehensively tested quality and high efficiency.
With Mercedes-Benz Genuine Remanufactured Parts, costs can be reduced without compromising on quality.
It optimises the engine output, can reduce fuel consumption and protect the environment.
In the event of a technical breakdown we will help you quickly and around the clock.
Your quick and free breakdown cover keeps you mobile across Europe for up to 30 years.
*The current version of Mercedes-Benz MobiloVan is valid for the Sprinter, Vito and Citan models. MobiloVan initially applies to all vehicles first registered from 1 October 2012 for 3 years without service requirements and the technical breakdown cover is then renewed from service to service at an authorised Mercedes-Benz Service Partner for up to 30 years.
Thanks to this innovative sticker, emergency services can immediately call up all relevant vehicle information at the scene of an accident.
Loading...
