If you own or are looking to switch to an electric van, our Authorised workshops can offer you all the benefits of Service24, with the expertise of our electric specialists and a range of added value features.
Midlands Truck & Van
Midlands Truck & Van
Our Authorised Repairers are the electric experts
Free breakdown cover
For 3 years on all new vans, then automatic renewal for another year at each service, if serviced by Mercedes-Benz.*
*MobiloVan applies to vehicles purchased from an authorised Mercedes-Benz Dealer, originally destined for and first registered in the UK on or after 01.10.2012. To extend your coverage beyond the initial three years of warranty cover and up to a maximum of thirty years, have your vehicle serviced at one of our approved workshops and it will automatically be renewed until the next service is due. Coverage extension beyond the initial three years excludes minor mishap cover. Terms and conditions apply.
More expertise, for less
We offer a choice of plans for electric servicing, all delivered by our dedicated electric Authorised Repairers with trained e-technicians, Mercedes-Benz diagnostics and access to GenuineParts – with a 2 year guarantee on parts and labour.
A better all-round experience
By choosing our Authorised Repairer network you can take advantage of the added value features of your Mercedes-Benz electric van. For example, you can connect your Mercedes-Benz app to your preferred Authorised Repairer and get advanced notification of servicing and repairs via your smartphone; by spotting the signs early you can prevent unnecessary wear and tear which can increase your repair costs. Another benefit is that your free breakdown cover & roadside assistance will be automatically renewed for 12 months* when you book a service, MOT or repair at an Authorised Repairer (if your van is outside of it’s 3-year warranty).
*Terms and conditions apply. See our van breakdown cover and roadside assistance page for more details.
Your first four services for free with the new eCitan
Because the smooth running of your business depends on the smooth running of your van, the new eCitan comes with an Integrated Service Package as standard. This covers the costs of your first four services within the first four years of ownership*. These regular and professional services by our electric experts help your van maintain it's operational readiness and value.
*Within the first four years of ownership or up to a maximum of 100,000 miles, whichever comes first.
ServiceCare Maintenance Plan
With ServiceCare Maintenance you can arrange 6 services and spread the cost monthly. It’s available for new and used electric vans and offers better value than paying for individual services and repairs. Also, your costs are fixed at today's rate - protecting your business against increases in labour rates, parts, prices and inflation for the duration of the plan. With the eCitan, you'll already benefit from its integrated service package covering the first four services. This can then be topped up with additional services via a ServiceCare Maintenance or ServiceCare Complete Plan. Please contact your preferred Authorised Repairer for more information.
New and Used Electric Vans
ServiceCare Maintenance*
| Number of services | total/upfront cost | 12 months | 24 months | 36 months | 48 months | |
|---|---|---|---|---|---|---|
| eSprinter | 2 Services | £312.00 | £26.00 | £13.00 | - | - |
| 4 Services | £624.00 | £52.00 | £26.00 | £17.33 | £13.00 | |
| eVito | 2 Services | £383.00 | £32.00 | £16.00 | - | - |
| 4 Services | £768.00 | £64.00 | £32.00 | £21.33 | - | |
| eCitan | 2 Services | £372.00 | £31.00 | £15.50 | - | - |
| 4 Services | £744.00 | £62.00 | £31.00 | £20.67 | £15.50 | |
| New eSprinter | 2 Services | £372.00 | £31.00 | £15.50 | - | - |
| 4 Services | £744.00 | £62.00 | £31.00 | £20.67 | £15.50 | |
| New eVito | 2 Services | £396.00 | £33.00 | £16.50 | - | - |
| 4 Services | £792.00 | £66.00 | £33.00 | £22.00 | £16.50 |
*Selected EV models come with 4-year Integrated Service Package which includes 2 x A Services and 2 x B Services. Prices above are for customers who either do not benefit from ISP or represent a “top up” of the existing services provided under the ISP. Speak to your Authorised Repairer for further details.
ServiceCare Complete Plan
If you’d like to cover yourself against variable and unforeseen costs, ServiceCare complete will take care of all your servicing and maintenance needs for the life of your agreement. Your Mercedes-Benz Authorised Repairer will help create a bespoke, flexible plan for your business for all vans up to 4 years old from date of registration.
With an eCitan Panel Van, you can take advantage of this all-encompassing cover from just £16.75 per month*.
Please speak to your Authorised Repairer for more information on ServiceCare Complete pricing for our electric vans.
*Example cost based on 20,000 miles per year over a 4-year period, local tradesman operation, excludes VAT.
Electric van servicing frequently asked questions
Our ServiceCare Maintenance plan is ideal if you if you like to plan ahead and organise a series of services for a competitive cost that will be fixed for the duration of the plan. This gives you confidence that the prices won’t change and your cashflow can be maintained. The plan includes 6 services and allows you to arrange an impromptu, immediate service if you need one. As the name suggests, ServiceCare Complete Plan for electric vehicles is our most comprehensive plan, covering variable and unforeseen costs.
Both of the above servicing plans cover our entire electric vehicle range including our older vehicles and latest models.
All our Authorised workshops are eReady, having completed extensive training and invested in full electric servicing capabilities – so whichever one you choose you can be reassured they’ll be an electric specialist.
We will take care of everything and can help you manage your services by planning in advance over the duration of your plan.
Every time your van is serviced with a Mercedes-Benz Authorised Repairer, your MobiloVan is automatically renewed for 12 months – up to 30 years. It’s one of the added value benefits of servicing your van with a Mercedes-Benz Authorised Repairer. You don’t need to have a full Authorised Repairer service history – if your van is used, or you’ve missed a service, you can re-qualify for MobiloVan cover for one year at any time simply by using an Authorised Repairer for your next service.
If you change your mind about purchasing your electric van servicing plan, you are able to withdraw from the contract, within 14 days of receiving your contract. After this, you can cancel the plan at any time, subject to a £40 administration fee. Conditions apply. Please contact your Authorised Repairer for full details.
Yes, you can use Pay as you go. Please speak to your Authorised Repairer about booking individual services, MOTs or repairs.
We can discuss the fleet servicing for your electric vans. We will be able to create a tailored plan that reflects your current and future needs as your electric fleet grows.
