Midlands Truck & Van Introduces Trinity Claims to the 3-pointed Star

Trinity Claims, located in Kent, provides straightforward and reliable claims solutions, specialising in household and motor insurance claims with a focus on customer service. The company aims to future-proof its brand by expanding the business further with additional sites opening soon.

With over 360 employees and a fleet of 50 vehicles and growing quickly, Trinity Claims decided that working with the most reliable van brand would be great for customers and employees so have decided to swap out their entire fleet by 2025.

We are delighted that they have chosen to partnership with Midlands Truck & Van when it comes to upgrading and expanding their vehicle fleet, choosing to opt for Mercedes-Benz vans for the first time. Trinity have recently purchased ten Mercedes-Benz Sprinters and one Mercedes-Benz Citan from Sales Executive Joe Connor, with further vehicles to be ordered and supplied later in 2024.

Joe Connor, Coventry Van Sales Executive, has been working closely with Ian Daniels (Commercial Director) and Tom Hewitt (Head of Trinity First Response) since December ’23 to determine their business vehicle requirements to ensure the perfect configuration to expand their fleet.

When Ian contacted me, he was looking to replace his current fleet of vehicles with a more reliable product to minimise their downtime. I arranged a meeting with Ian and Tom to discuss their requirements and to what options/features were important to them. This meeting was incredibly open, and we sat down as a collective to discuss all aspects of the vehicle, which included both practical and safety options. We went around a Mercedes-Benz Sprinter and I demonstrated certain features of our range.

It was a pleasure meeting Ian, Tom and their team on handover and it was fantastic seeing how all members of their team were engaged with the first of their new fleet of vehicles. They were a testament to the company, and I look forward to continuing our relationship and helping where we can going forward.”

Midlands Truck & Van is the approved Mercedes-Benz Commercial vehicle dealer representing the West Midlands & Shropshire areas with dealerships located in Birmingham, Coventry & Wolverhampton. We are proud to offer New and Used Van Sales, New and Used Truck Sales, FUSO Canter sales and Aftersales solutions.

As an authorised Mercedes-Benz dealership, we have the facility to offer all products and solutions available within the Mercedes-Benz commercial vehicle range.

We know how important it is to keep your vehicles moving, which is why at each of our dealerships we have highly skilled, trained, and qualified professionals offering an extensive range of aftersales solutions from servicing and repairs to Mercedes-Benz Genuine Parts and Accessories. Not to mention the backup of roadside assistance 24/7 * 365 days a year should you need it.

The Mercedes-Benz Sprinter Panel van is our iconic large panel van. Boasting class-leading performance and generous loading capacities, it has an award-winning pedigree and continues to set the benchmark for large commercial vehicles, perfect for Trinity Claims. Added benefits of switching to Mercedes-Benz include Mercedes me, where they can easily view the vehicle's information, schedule services, make payments, access connected vehicle features, tracking status and more.

“It’s been a pleasure working with Midlands Truck and Van. The service from day one has been excellent and I’m looking forward to continuing to build the fleet over the next year” Ian Daniels

I think we can agree it will be easy to recognise the Trinity vans out on the road with such eye-catching livery they look fantastic.



First of five vehicles that have recently been handed over.

Joe Connor, Pictured right, with Ian Daniels, Pictured left