Digital Extras – discover the benefits now.

Unlock the full potential of your Mercedes-Benz van with Digital Extras. These tools keep you connected to your vehicle wherever you are, providing comprehensive support for your daily operations. Enjoy features like predictive maintenance planning, remote control of vehicle functions, and navigation routes optimized with real-time traffic data. This translates to greater efficiency, improved predictability, and smarter communication for your business. Selected Digital Extras come factory-installed in your Mercedes-Benz van at no additional cost. You can manage your subscriptions, extend them as needed, and explore new Digital Extras in the Mercedes-Benz Store. Discover how our most popular Digital Extras can benefit your business today.

Maintenance Management [e]

Always stay on top of upcoming maintenance and schedule it promptly to ensure your van’s availability. This Digital Extra also assists in coordinating appointments. Based on your maintenance needs, you’ll receive a personalised offer in advance from your Mercedes-Benz service partner.

  1. [e]The use of certain Digital Extras requires the continuous acceptance of the Terms of Use for Digital Extras and the Mercedes me ID Terms of Use in their respective current versions, the permanent pairing of the vehicle with the Mercedes-Benz user account, the consent to the storage and retrieval of necessary information to activate some Digital Extras within the paired vehicle and - where applicable - the activation of the Digital Extras. After the expiration of limited runtimes, Digital Extras can be extended for a fee in the Mercedes-Benz Store, provided that they are still offered for the respective vehicle at that time. Furthermore, there may be additional prerequisites or restrictions for the usage of some Digital Extras, such as a separate customer-owned contract with a third-party provider (e.g., streaming, conclusion of a data contract for "Comfort Data Volume“, navigation functions), the activation of additional Digital Extras to secure full functionality or selected third-party products (e.g., smartphone, smartwatch). As an alternative to the "Comfort Data Volume" a customer-owned data volume (e.g., mobile hotspot) must be used depending on the generation of your multimedia system. Information on the personal data processed for the usage of Digital Extras can be found in the Privacy Notices for the Digital Extras. The connection of the communication module to the mobile network, including the emergency call system, depends on the respective network coverage and availability of the network providers. The Digital Extras presented and their availability and functionalities depend in particular on time, the vehicle model, year of manufacture, selected optional equipment and country.

 

Telediagnosis [f]

Thanks to this Digital Extra, you do not necessarily need to take your van to the workshop for fault diagnosis. You can also send the diagnostic data to your Mercedes-Benz service partner when outside the workshop via remote access. The Mercedes-Benz service partner can recognize whether there are signs of wear on diagnosable components such as brake pads, alternator or a low coolant level, allowing you to plan parts replacement better and save time on coordination.

  1. [f] The use of certain Digital Extras requires the continuous acceptance of the Terms of Use for Digital Extras and the Mercedes me ID Terms of Use in their respective current versions, the permanent pairing of the vehicle with the Mercedes-Benz user account, the consent to the storage and retrieval of necessary information to activate some Digital Extras within the paired vehicle and - where applicable - the activation of the Digital Extras. After the expiration of limited runtimes, Digital Extras can be extended for a fee in the Mercedes-Benz Store, provided that they are still offered for the respective vehicle at that time. Furthermore, there may be additional prerequisites or restrictions for the usage of some Digital Extras, such as a separate customer-owned contract with a third-party provider (e.g., streaming, conclusion of a data contract for "Comfort Data Volume“, navigation functions), the activation of additional Digital Extras to secure full functionality or selected third-party products (e.g., smartphone, smartwatch). As an alternative to the "Comfort Data Volume" a customer-owned data volume (e.g., mobile hotspot) must be used depending on the generation of your multimedia system. Information on the personal data processed for the usage of Digital Extras can be found in the Privacy Notices for the Digital Extras. The connection of the communication module to the mobile network, including the emergency call system, depends on the respective network coverage and availability of the network providers. Please also refer to any instructions in your vehicle's operating manual. The Digital Extras presented and their availability and functionalities depend in particular on time, the vehicle model, year of manufacture, selected optional equipment and country.

Remote Retrieval of Vehicle Status [g]

Keep an eye on the condition of your van and plan your next service appointment in advance. You can view important vehicle data such as mileage, fuel level and tyre pressure on your smartphone or PC.

  1. [g] The use of certain Digital Extras requires the continuous acceptance of the Terms of Use for Digital Extras and the Mercedes me ID Terms of Use in their respective current versions, the permanent pairing of the vehicle with the Mercedes-Benz user account, the consent to the storage and retrieval of necessary information to activate some Digital Extras within the paired vehicle and - where applicable - the activation of the Digital Extras. After the expiration of limited runtimes, Digital Extras can be extended for a fee in the Mercedes-Benz Store, provided that they are still offered for the respective vehicle at that time. Furthermore, there may be additional prerequisites or restrictions for the usage of some Digital Extras, such as a separate customer-owned contract with a third-party provider (e.g., streaming, conclusion of a data contract for "Comfort Data Volume“, navigation functions), the activation of additional Digital Extras to secure full functionality or selected third-party products (e.g., smartphone, smartwatch). As an alternative to the "Comfort Data Volume" a customer-owned data volume (e.g., mobile hotspot) must be used depending on the generation of your multimedia system. Information on the personal data processed for the usage of Digital Extras can be found in the Privacy Notices for the Digital Extras. The connection of the communication module to the mobile network, including the emergency call system, depends on the respective network coverage and availability of the network providers. Please also refer to any instructions in your vehicle's operating manual. The Digital Extras presented and their availability and functionalities depend in particular on time, the vehicle model, year of manufacture, selected optional equipment and country.

Which product is right for my business?

There are three products available. Your choice will depend on the size of your operation and current fleet management system. However, a Mercedes-Benz account is required in all instances. It provides the connected vehicle data that feeds all solutions, enabling software updates, navigations services and our full suite of app services.

The Mercedes-Benz App

If you have a fleet size of five or under, then The Mercedes-Benz App is the right option for you. Making it perfect for individuals, owner drivers or small businesses.

Connect your Business

Connect your Business is best for those with a fleet of five or more vehicles, who do not have an existing Fleet Management System.

Connect your Fleet

If you are a large fleet operator who already runs a fleet telematics solution, then Connect your Fleet is the ideal choice.

Learn more about the Digital Extras.
Want to find out more, or still have questions? Here you will find further information and answers to frequently asked questions about Digital Extras for business customers.

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Business benefits.

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Greater efficiency and transparency.

With real-time information on your fleet just a tap away, you can always keep an eye on your vehicles.

Over-the-air software updates and vehicle health data notifications help avoid unnecessary Dealer visits, reducing downtime, increasing profitability and maximising your day-to-day business operations.

 

Enhanced navigation and safety.

Improve your drivers’ navigation with the advanced functionalities offered by Digital Extras, including live traffic updates (only available with sat nav) and additional electric vehicle services.

Additionally, receive an extra layer of safety with our Accident and Breakdown Management Service.

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FAQs.

All customers will benefit from a Mercedes-Benz account.
 

If you’re looking for a fleet management solution, the additional product you choose will depend on whether you have an existing system or not.
 

If you do not have a fleet management system, we recommend Digital Extras + Connect your Business.
 

If you do have your own system, we recommend Digital Extras + Connect your Fleet, so our API can be coded into your own bespoke system.

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